We offer an easy no hassle 180 day return period on all apparel.
Click here (Online Return Form) and fill the form to simply return for a full refund or exchange.
We are confident that the quality of our products and your overall shopping experience will exceed your expectations.
It is important for us to provide a hassle-free online shopping experience for our customers. We want you to be totally satisfied with your purchase.
We will accept returns of unworn, unwashed or defective merchandise within 180 days of purchase for a full refund. Items must be in the condition you received them, in the original packaging, and with all the original tags attached. Worn and washed product may be returned if damage is due to manufacture defect.
Please indicate which items you are returning or exchanging, fold garments neatly in the original packaging, and include the signed and dated return policy/invoice.
Returns after 180 days of purchase will not be eligible for refund.
Please allow us 10 to 15 business days from receipt of your return package to process your return/exchange. We will email you a Return/Exchange Acknowledgment upon completion.
Refunds will be credited in the same manner as the original invoice.
*Important Notice: There are No Returns or Exchanges for orders outside the United States.
Online Returns
Visit our Online Return Form Returns are always free with our pre-paid shipping label. For gift returns and oversize items, please call Guest Services at 1-617-899-8132.
Please mail your returns to: Returns 3550 Galt Ocean Drive, Ft.Lauderdale FL 33308
Store Returns
Items returned to our Divine Ray retail stores, must be accompanied by the original store receipt or on-line order confirmation. Refunds will be issued to the original tender used.